Napoleon 25" Roxbury 3600 Direct Vent Gas Fireplace Insert

Gas Inserts

The Napoleon Roxbury^™ Series Gas Fireplace Insert easily transforms your existing masonry or prefabricated fireplace into an efficient heating source, eliminating drafts and ultimately saving you money. The incredible, realistic YELLOW DANCING FLAMES^® and elegant designer options turn your room into a tranquil getaway. The state-of-the-art pan burner system guarantees a wide range of heat output, exactly what you need for maximum comfort.

Here’s the secret to a warmer, cozier home! Retrofit your drafty old fireplace with this beautiful Napoleon gas insert. The Roxbury™ 3600 is especially designed to fit smaller wood burning, zero clearance fireplaces and comes complete with a heat activated variable speed blower system. Create the exact designer touch you have been looking for with optional choices including flashings and surrounds available in various styles and finishes

Specifications

Options & Accessories

Please Note: If opening is greater than 27"H X 42"W, Choose one deluxe flashing to complete this unit.

Click to see Safety Barrier (Required)

	Straight Black Safety Barrier Type: Safety Barrier Finish: Black Flush fitting screen design Prevents contact burns with glass Easily removable if desired or if cleaning is needed Designed specifically for the Napoleon Roxbury insert
	Curved Black Safety Barrier Type: Safety Barrier Finish: Black Flush fitting screen design with center radius Prevents contact burns with glass Easily removable if desired or if cleaning is needed Designed specifically for the Napoleon Roxbury insert

Click to see Surround for Straight Safety Barrier (Required)

	Brushed Copper Surround Type: Surround Finish: Brushed Copper Product Dimensions: 35 7/8" W x 20 7/8" H x 1/2" D Modern single piece faceplate design Provides a picture frame appearance of the fire Easily removable for cleaning and service Durable steel construction Designed specifically for the Napoleon Roxbury insert
	Black Surround Type: Surround Finish: Black Product Dimensions: 35 7/8" W x 20 7/8" H x 1/2" D Modern single piece faceplate design Provides a picture frame appearance of the fire Easily removable for cleaning and service Durable steel construction Designed specifically for the Napoleon Roxbury insert

Click to see Deluxe Flashing for Straight Safety Barrier (Required)

Deluxe Black 6" Flashing (for Opening less than 27" H X 42" W) Finish: Black Contemporary 3 piece single plane design Attachment and assembly hardware included Conceals the gap between the insert and fireplace edges Required to complete insert installation Designed specifically for the Napoleon Roxbury insert If Opening Is Greater Than 27"H X 42"W Please Note: For Curved Safety Barrier (It is mandatory to choose one Surround or Flashing kit to complete this unit.

Deluxe Black 9" Flashing (for Opening less than 30" H X 48" W) Finish: Black Contemporary 3 piece single plane design Attachment and assembly hardware included Conceals the gap between the insert and fireplace edges Required to complete insert installation Designed specifically for the Napoleon Roxbury insert Please Note: For Curved Safety Barrier (It is mandatory to choose one Surround or Flashing kit to complete this unit.

Click to see Surround and Flashing for Straight Safety Barrier

	Arched Black Cast Iron Surround (GICSK) Finish: Black Heavy cast iron surround with raised details Arched upper brow with a clean top edge Unit specific adapter kit required Designed specifically for the Napoleon Roxbury insert Please Note: For Curved Safety Barrier (It is mandatory to choose one Surround or Flashing kit to complete this unit.
	Cast Iron Metallic Black Surround Finish: Black Product Dimensions: 42" W x 28" H x 1" D Metallic coating over a detailed cast iron surround Intricate fluting and cast in floral details Multi-piece construction for easy assembly Required to complete installation of Napoleon inserts Designed specifically for the Napoleon GDI3600 insert Please Note: For Curved Safety Barrier (It is mandatory to choose one Surround or Flashing kit to complete this unit.
	Black 6" Flashing - Required for GICSK Surround (for Opening less than 29" H X 46" W) 6" border Painted black finish Required for the GICSK Cast Iron Surround Applicable for Napoleon Roxbury and Inspiration ZC fireplace inserts Please Note: For Curved Safety Barrier (It is mandatory to choose one Surround or Flashing kit to complete this unit.

Click to see Louvers for Curved Safety Barrier (Required)

	Black Upper and Antique Brass Lower Louvres Type: Louvers Flush louvre assembly This Upper and Lower Louvre Set makes it easy to provide your gas fireplace insert with an elegant accent For Roxbury gas fireplace insert
	Black Upper and Black Lower Louvres Type: Louvers Flush louvre assembly This Upper and Lower Louvre Set makes it easy to provide your gas fireplace insert with an elegant accent For Roxbury gas fireplace insert
	Black Upper and Polished Brass Lower Louvres Type: Louvers Flush louvre assembly This Upper and Lower Louvre Set makes it easy to provide your gas fireplace insert with an elegant accent For Roxbury gas fireplace insert
	Black Upper and Stainless Steel Lower Louvres Type: Louvers Flush louvre assembly This Upper and Lower Louvre Set makes it easy to provide your gas fireplace insert with an elegant accent For Roxbury gas fireplace insert

Click to see Flashing kit and Trim for Curved Safety Barrier (Required)

	Black 9" Flashing (for opening smaller than 28" H x 47" W) (GI-93K) Finish: Black Traditional 3 piece stepped design Attachment and assembly hardware included Conceals the gap between the insert and fireplace edges Required to complete insert installation Designed specifically for the Napoleon Roxbury insert Please Note: For Curved Safety Barrier (It is mandatory to choose one Surround or Flashing kit to complete this unit.
	Black 6" Flashing (for opening smaller than 26" H x 42" W) (GI-63K) Finish: Black Basic flashing kit for gas fireplace inserts For use with Roxbury insert Suitable for openings smaller than 26" H x 42" W Conceals the gap between the insert and fireplace edges Please Note: For Curved Safety Barrier (It is mandatory to choose one Surround or Flashing kit to complete this unit.
	Black Bevelled 6" Flashing (for Opening less than 27" H X 42" W) (GI-910K) Finish: Black Size: 6 Inches For openings smaller than 42" W x 27" H Beveled finish lends to a traditional look and feel Specifically designed for Napoleon Roxbury series fireplace inserts Please Note: For Curved Safety Barrier (It is mandatory to choose one Surround or Flashing kit to complete this unit.
	Trim for Bevelled Flashing (GI-910K) Trim for GI-910K Beveled Flashing of GI3600 Roxbury series gas fireplace inserts Adds a decorative finish to the GI-910K beveled surround

Click to see Decorative Panels

	Decorative Brick Panels Sandstone Decorative sandstone brick panels For GI3600 gas fireplace insert Easily attach to fireplace
	MIRRO-FLAME™ Porcelain Reflective Radiant Panels Type: Reflective radiant panel Enhances appearance and efficiency of flame Made of high-quality porcelain For GI3600 gas fireplace insert

	Black Traditional Andirons Decorative andirons for gas stoves and fireplaces Fit directly into stove and fireplace Designed to with stand high heat
	Riser Box Type: Riser box Dimensions: (3" H x 45" W)
	Conversion Kit Simple installation Convert Natural Gas to Liquid Propane

Warranty

Napoleon President’s Lifetime Limited Warranty

Refer to the product manual for full warranty details. 

Downloads

• Download Product Brochure
• Download Specification Sheet
• Download Remote Control Manual
• Download Product Installation Manual

IS SHIPPING FREE?

Orders of $299 or more (before tax) ship free by standard ground shipping within the continental US. Exclusions apply: oversized and freight items, and contractor, jobsite and landscape equipment, ship at the rate shown at checkout before you pay. See our shipping policy for the full list.

WHEN WILL MY ORDER SHIP?

Orders are typically processed within 1–2 business days, and you will receive a tracking number by email once your order ships. Some products are made to order or ship directly from the manufacturer; lead times are noted on the product page, and we will tell you right away about any delay.

HOW WILL MY ORDER SHIP?

Parcel-size items ship by UPS, FedEx or another ground carrier. Large or heavy items ship by LTL freight with curbside delivery, and the carrier calls to schedule a delivery appointment. Lift gate service can be selected at checkout.

WHY DID MY ORDER ARRIVE IN SEPARATE PACKAGES?

Items in one order may ship from different warehouses, so you may receive more than one delivery and tracking number.

WHEN WILL I RECEIVE MY ORDER?

Parcel orders usually arrive 5–8 business days after shipping. Freight orders usually arrive 5–10 business days after shipping.

DO YOU SHIP TO ALASKA, HAWAII OR US TERRITORIES?

We ship selected products to Alaska, Hawaii and other US territories, but not to Puerto Rico. We confirm the freight cost with you in writing before your order ships.

WHAT IF MY ORDER ARRIVES DAMAGED?

Inspect your shipment before signing. If you see visible damage, refuse the delivery and call us at 917-540-6070. If you find damage after delivery, send photos to support@urbansupplyinc.com within 24 hours.

Refund Policy

We totally understand what it's like to have concerns or worries with your order. If you ever have any concerns or worries, we'll gladly serve you and address any concerns you have! Simply email us at support@urbansupplyinc.com for further assistance.

Please note that your order must be reported within 30 days of the delivery date. We cannot accept any Return Requests after this period.

Refunds

The only requirements are that every item be unused and in its original packaging. You must keep the pallet if you want to return larger appliances. A product cannot be returned if it has been installed, used, or if the pallet or box are missing.

Any broken or damaged items can be returned for a refund in their original packaging and condition, provided the damage was reported within 24 hours of delivery. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

As a reminder, you must report your order within 30 days of the delivery date. After this time, we won't accept any return requests.

Photos Required - Photos of the damaged item or items you are returning will be requested by our customer service representatives. If no photos are available, which are needed for processing returns, returns won't be processed.

Missing parts?

Please contact us right away at support@urbansupplyinc.com if, for any reason, you received your order but some of the parts are missing. We will send out a replacement order for the missing parts right away.

Restocking Fee: Please be aware that there is a minimum 15% restocking fee for all returns, cancellations, or refused packages that have already been sent out. The restocking fee will be determined by the product and brand.

Only when there are issues with your order's shipping or if there was a mistake on our end in getting the item(s) to the customer will we exclude the restocking fee. Other conditions that can also be applied: Items that arrive damaged, wrong item is sent, or if item is in used condition.

The cost of return shipping is not covered by Urban Supply. Unless otherwise stated, shipping costs are not refundable and are the responsibility of the customer. The cost of the return label may be deducted from your refund if the customer requests one, though we will provide one with every order.

Orders that have already shipped are subject to restocking fees.
If you reject a delivery because it is damaged, this is not considered a return. A replacement unit will be sent to you at no cost.

How do I get started?
Please start your return by getting in touch with support@urbansupplyinc.com:
To begin your return, send your order and a receipt or another form of proof of purchase. In order for us to validate your return order right away, please include "RETURN - ORDER #" in the subject line of your message.

If an order is canceled after it has been shipped, the delivery is refused, or it is returned because the customer neglected to make a delivery appointment, it will be automatically sent back to the warehouse and handled as a return.

Please include a brief explanation of the return's cause in the email's body, along with any supporting documentation you deem necessary.

As there is no way for us to track the return package, kindly do not send your purchase back to the manufacturer without first getting in touch with us.

Due to upcoming promotions or lower prices from competing retailers, Order Prices are Final and Cannot Be Refunded.

The sale price is final once an order has been fulfilled.
Since all costs are fixed at the time of purchase and are set by the suppliers/brands we work with, we are unable to reimburse you for future promotions after your purchase. Likewise, if you find the same item for less elsewhere or on our website after placing your order, we are unable to refund you the difference.

You will not be charged for the shipping of any components you might be missing.

Send us an email at support@urbansupplyinc.com with your order number, the issue with the order, and any supporting documentation to receive support.

Depending on the severity of the damaged item, our team will determine how to proceed after receiving your inquiry and will either send a service to assist in fixing the issue or issue a replacement unit (s).

NOTE: All damage claims must be made within 24 hours of delivery. A claim will be rejected if damage is reported more than 24 hours after it occurred.

Late or Missing Refunds

If you haven’t received a refund yet, please wait 4-7 business days. If you still haven’t received a refund, contact your credit card company and ask them if the refund is pending into your bank account. There may be processing time of 4-7 business days for these refunds to appear back into your bank. 

If you still have not received your refund after completing all the tasks above, please contact us at support@urbansupplyinc.com.

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@urbansupplyinc.com and include details such as: 

• Order Number: 
• Pictures of Damages Within 1 Hour of Receiving: 
• Item To Be Exchanged: 
• Replacement Item:
  

Returns

All products must be returned in their original packaging and unused. Keep the pallet if you are returning larger appliances. A product cannot be returned if it has been installed, used, or if the box or pallet is missing.

You may return any broken or damaged items for a refund in their original packaging and condition, provided the damage was reported within 24 hours of delivery. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

Please keep in mind that your order must be reported within 30 days of delivery. After this time, we will not accept any Return Requests.

Photos Are Required - Our customer service representatives may request photos of the damaged item or items you are returning. Returns will not be processed if no photos are available, which are required for processing.

Restocking Fee: Please keep in mind that all returns, cancellations, or refused packages that have already been shipped are subject to a 15% restocking fee. The product and brand will determine the restocking fee.

• Once an order ships it is subject to a restocking fee.
• If you refuse a shipment due to damage, these cases will not be treated as a return. We will send a replacement unit at no cost to you.

Return shipping costs are not covered by Urban Supply. Shipping costs are non-refundable unless otherwise stated and are the responsibility of the customer. A return label can be requested by the customer, and we will include one with every order; however, the cost of the return label may be deducted from your refund. 

MY ORDER IS MISSING PARTS. 

Any missing parts will be shipped to you at no additional cost.

If your item arrived with missing parts, please contact us immediately at support@urbansupplyinc.com and we will send you a replacement and the remaining parts as soon as possible.

WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?

Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at support@urbansupplyinc.com.

Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.

If this occurs, please contact us with the following information: - Your order number
- A photograph of the faulty product.
We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.

If an appliance is installed and incurred damage, we cannot replace or repair those damages.

For More Information Please Visit our FAQ'S Page or Email Us at support@urbansupplyinc.com or use the following link. Contact Us (urbansupplyinc.com).