Empava 67" Modern Alcove Whirlpool Bathtub with Center Drain and LED Lights, EMPV-67JT408LED

Empava 67" Modern Alcove Whirlpool Bathtub with Faucet and LED Lights, EMPV-67JT408LED

This whirlpool bathtub is the perfect blend of style and practicality. Its scratch-resistant and extra-smooth surface not only makes it easy to clean but also prevents dirt and bacteria from adhering. With 11 water jets, it delivers a deep, powerful, and rejuvenating hydro massage that soothes sore muscles, joints, and reduces stress. It can be installed as a drop-in or in a 3-wall alcove, providing flexibility in placement. The integrated hydrotherapy and chromatherapy systems work harmoniously to create a soothing and relaxing experience. Whirlpool bathtubs have gained significant popularity in recent years as a top choice for bathroom upgrades and new construction projects, bringing a spa-like luxury to your home.

Features:

• The generous soaking depth of this bathtub allows the average adult bather to submerge up to their shoulders, creating a truly relaxing experience during extended soaks. The built-in color light system is the perfect addition to your home spa treatment.

• This whirlpool tub features a total of 10 water jets: 1 large and 2 small jets on each side in the lumbar region, and 2 large jets on each side in the body region. The adjustable heads of the jets allow you to customize the flow rate and angle of inflow.

• Designed with ergonomic control knobs for simplicity and ease of use, the bathtub's rectangular shape and defined lines create an illusion of spaciousness in your bathroom. It is perfect for people of all ages and genders to enjoy spa-like comfort in the comfort of their own home.

• The whirlpool tub accessories are pre-drilled and pre-installed, and it includes an integral 3-side apron for easy alcove installation.

• The double-ended design of the tub offers comfort with its lumbar arch, providing optimal support for your body. The textured and slip-resistant tub floor enhances safety, while the water pump delivers ample power for the jet system, which surrounds and soothes the entire body.

Chromatherapy That Relieves Tension - 5 Most Effective Lights
Based on jets-massaging, we have carefully selected the 5 most relaxing chromatherapy lights to upgrade the chilling experience to get rid of not only body tension but also mind tension, so as to get a better hydrotherapy effect. Besides, the lights are also a booster for romance build-up. Just dive into it to find a different way of hydrotherapy!

Flexible force for the whole family - Hydrotherapy relieves arthritis
Equipped with up to 11 jets operated by a powerful 1.0HP motor, our tub ensures the hydrotherapy force can penetrate deep into and loosen your muscles and joints all over just like real massaging, which is a daily relief, particularly for sports lovers or those suffering from arthritis. Strong as it is, it can also be gentle with adjustable angle and force, making it also cover kids or pets, so as to open a new dimension for a healthier whole family.

Most warm-keeping acrylic stuff
If you are a fanatic of long bathing or winter bathing, don’t hesitate to get this upgraded acrylic tub that is enforced with fiberglass material, which can keep the water warm for about 40 minutes as tested. In addition, the tub has a water level limit to start the heating function, which can save water and electric bills at the same time, five stars for its cost efficiency!

PRODUCT SPECIFICATIONS:

Warranty
Specification
Installation Guide

Frequently Asked Questions:

Can we customize the head rest location?
The convenient headrest can be easily moved to suit your comfort. It attaches securely but is still removable when not needed. Feel free to adjust the headrest position to your liking!

Where is the opening for motor?
You'll find the motor below the outer rim on the left side of the tub.

Is the Empava - 67JT408LED 67 in tub freestanding or alcove install?
This is an alcove tub, you'll need to install it with one side backed up against the wall.

Processing And Shipping Information:
- We offer "free ground shipping" for all US orders except Alaska, Guam, Hawaii, and Puerto Rico, where our shipments are not covered. For Canada orders, we charge a shipping fee. which is calculated according to the size and weight, so different products might have different shipping fees.

Shipping Method: LTL Freight
Shipping Time: 7-14 business days For US Orders, 10-15 business days For Canada Orders (Canadian orders may be subject to shipping & customs fees)
Order Processing Time: 1-2 business days 

To speak with a customer representative please email us at support@urbansupplyinc.com or give us a call at (917)-540-6070

IS SHIPPING FREE?

Orders of $299 or more (before tax) ship free by standard ground shipping within the continental US. Exclusions apply: oversized and freight items, and contractor, jobsite and landscape equipment, ship at the rate shown at checkout before you pay. See our shipping policy for the full list.

WHEN WILL MY ORDER SHIP?

Orders are typically processed within 1–2 business days, and you will receive a tracking number by email once your order ships. Some products are made to order; lead times are noted on the product page, and we will tell you right away about any delay.

HOW WILL MY ORDER SHIP?

Parcel-size items ship by UPS, FedEx or another ground carrier. Large or heavy items ship by LTL freight with curbside delivery, and the carrier calls to schedule a delivery appointment. Lift gate service can be selected at checkout.

WHY DID MY ORDER ARRIVE IN SEPARATE PACKAGES?

Items in one order may ship from different warehouses, so you may receive more than one delivery and tracking number.

WHEN WILL I RECEIVE MY ORDER?

Parcel orders usually arrive 5–8 business days after shipping. Freight orders usually arrive 5–10 business days after shipping.

DO YOU SHIP TO ALASKA, HAWAII OR US TERRITORIES?

We ship selected products to Alaska, Hawaii and other US territories, but not to Puerto Rico. We confirm the freight cost with you in writing before your order ships.

WHAT IF MY ORDER ARRIVES DAMAGED?

Inspect your shipment before signing. If you see visible damage, refuse the delivery and call us at 917-540-6070. If you find damage after delivery, send photos to support@urbansupplyinc.com within 24 hours.

Refund Policy

We totally understand what it's like to have concerns or worries with your order. If you ever have any concerns or worries, we'll gladly serve you and address any concerns you have! Simply email us at support@urbansupplyinc.com for further assistance.

Please note that your order must be reported within 30 days of the delivery date. We cannot accept any Return Requests after this period.

Refunds

The only requirements are that every item be unused and in its original packaging. You must keep the pallet if you want to return larger appliances. A product cannot be returned if it has been installed, used, or if the pallet or box are missing.

Any broken or damaged items can be returned for a refund in their original packaging and condition, provided the damage was reported within 24 hours of delivery. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

As a reminder, you must report your order within 30 days of the delivery date. After this time, we won't accept any return requests.

Photos Required - Photos of the damaged item or items you are returning will be requested by our customer service representatives. If no photos are available, which are needed for processing returns, returns won't be processed.

Missing parts?

Please contact us right away at support@urbansupplyinc.com if, for any reason, you received your order but some of the parts are missing. We will send out a replacement order for the missing parts right away.

Restocking Fee: Please be aware that there is a minimum 15% restocking fee for all returns, cancellations, or refused packages that have already been sent out. The restocking fee will be determined by the product and brand.

Only when there are issues with your order's shipping or if there was a mistake on our end in getting the item(s) to the customer will we exclude the restocking fee. Other conditions that can also be applied: Items that arrive damaged, wrong item is sent, or if item is in used condition.

The cost of return shipping is not covered by Urban Supply. Unless otherwise stated, shipping costs are not refundable and are the responsibility of the customer. The cost of the return label may be deducted from your refund if the customer requests one, though we will provide one with every order.

Orders that have already shipped are subject to restocking fees.
If you reject a delivery because it is damaged, this is not considered a return. A replacement unit will be sent to you at no cost.

How do I get started?
Please start your return by getting in touch with support@urbansupplyinc.com:
To begin your return, send your order and a receipt or another form of proof of purchase. In order for us to validate your return order right away, please include "RETURN - ORDER #" in the subject line of your message.

If an order is canceled after it has been shipped, the delivery is refused, or it is returned because the customer neglected to make a delivery appointment, it will be automatically sent back to the warehouse and handled as a return.

Please include a brief explanation of the return's cause in the email's body, along with any supporting documentation you deem necessary.

As there is no way for us to track the return package, kindly do not send your purchase back to the manufacturer without first getting in touch with us.

Due to upcoming promotions or lower prices from competing retailers, Order Prices are Final and Cannot Be Refunded.

The sale price is final once an order has been fulfilled.
Since all costs are fixed at the time of purchase and are set by the suppliers/brands we work with, we are unable to reimburse you for future promotions after your purchase. Likewise, if you find the same item for less elsewhere or on our website after placing your order, we are unable to refund you the difference.

You will not be charged for the shipping of any components you might be missing.

Send us an email at support@urbansupplyinc.com with your order number, the issue with the order, and any supporting documentation to receive support.

Depending on the severity of the damaged item, our team will determine how to proceed after receiving your inquiry and will either send a service to assist in fixing the issue or issue a replacement unit (s).

NOTE: All damage claims must be made within 24 hours of delivery. A claim will be rejected if damage is reported more than 24 hours after it occurred.

Late or Missing Refunds

If you haven’t received a refund yet, please wait 4-7 business days. If you still haven’t received a refund, contact your credit card company and ask them if the refund is pending into your bank account. There may be processing time of 4-7 business days for these refunds to appear back into your bank. 

If you still have not received your refund after completing all the tasks above, please contact us at support@urbansupplyinc.com.

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@urbansupplyinc.com and include details such as: 

• Order Number: 
• Pictures of Damages Within 1 Hour of Receiving: 
• Item To Be Exchanged: 
• Replacement Item:
  

Returns

All products must be returned in their original packaging and unused. Keep the pallet if you are returning larger appliances. A product cannot be returned if it has been installed, used, or if the box or pallet is missing.

You may return any broken or damaged items for a refund in their original packaging and condition, provided the damage was reported within 24 hours of delivery. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

Please keep in mind that your order must be reported within 30 days of delivery. After this time, we will not accept any Return Requests.

Photos Are Required - Our customer service representatives may request photos of the damaged item or items you are returning. Returns will not be processed if no photos are available, which are required for processing.

Restocking Fee: Please keep in mind that all returns, cancellations, or refused packages that have already been shipped are subject to a 15% restocking fee. The product and brand will determine the restocking fee.

• Once an order ships it is subject to a restocking fee.
• If you refuse a shipment due to damage, these cases will not be treated as a return. We will send a replacement unit at no cost to you.

Return shipping costs are not covered by Urban Supply. Shipping costs are non-refundable unless otherwise stated and are the responsibility of the customer. A return label can be requested by the customer, and we will include one with every order; however, the cost of the return label may be deducted from your refund. 

MY ORDER IS MISSING PARTS. 

Any missing parts will be shipped to you at no additional cost.

If your item arrived with missing parts, please contact us immediately at support@urbansupplyinc.com and we will send you a replacement and the remaining parts as soon as possible.

WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?

Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at support@urbansupplyinc.com.

Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.

If this occurs, please contact us with the following information: - Your order number
- A photograph of the faulty product.
We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.

If an appliance is installed and incurred damage, we cannot replace or repair those damages.

For More Information Please Visit our FAQ'S Page or Email Us at support@urbansupplyinc.com or use the following link. Contact Us (urbansupplyinc.com).