Empava 59" Modern Alcove Whirlpool Bathtub with Center Drain and LED Lights, EMPV-59JT408LED

Empava 59" Modern Alcove Whirlpool Bathtub with Center Drain and LED Lights, EMPV-59JT408LED

The modern whirlpool bathtub seamlessly blends style and practicality, offering a luxurious addition to any bathroom. Its scratch-resistant and extra-smooth surface not only enhances its aesthetic appeal but also prevents dirt and bacteria from adhering, making it easy to clean. With 11 water jets, this bathtub provides a deep and powerful hydro massage that rejuvenates the body, soothes sore muscles and joints, and helps reduce stress. It can be installed as a drop-in or in a 3-wall alcove, providing flexibility in placement. The combined hydrotherapy and chromatherapy systems create a truly soothing experience. Over the years, this whirlpool bathtub has gained popularity as a top choice for bathroom upgrades and new construction projects, bringing a spa-like luxury to the comfort of your own home.

Features:

• The generous soaking depth of this bathtub allows the average adult bather to submerge up to their shoulders, providing a truly relaxing experience during extended soaks. The built-in color light system adds the perfect touch to your home spa treatment.

• The whirlpool tub features a total of 10 water jets: 1 large and 2 small jets in the lumbar region on each side, and 2 large jets in the body region on each side. The control knobs allow you to adjust the flow rate and angle of inflow, customizing the massage to your preference.

• Designed with ergonomic control knobs for simplicity and ease of use, the bathtub's rectangular shape and defined lines create a sense of spaciousness in your bathroom. It is perfect for people of all ages and genders to enjoy spa-like comfort in the convenience of their own home.

• The whirlpool tub accessories are pre-drilled and pre-installed, and it features an integral 3-sided apron for easy alcove installation.

• The double-ended design of the tub offers comfort with its lumbar arch, providing optimal support for your body. The textured and slip-resistant tub floor enhances safety, and the water pump delivers ample power for the jet system, which surrounds and soothes the entire body.

Chromatherapy That Relieves Tension - 5 Most Effective Lights
Based on jets-massaging, we have carefully selected the 5 most relaxing chromatherapy lights to upgrade the chilling experience to get rid of not only body tension but also mind tension, so as to get a better hydrotherapy effect. Besides, the lights are also a booster for romance build-up. Just dive into it to find a different way of hydrotherapy!

Flexible force for the whole family - Hydrotherapy relieves arthritis
Equipped with up to 11 jets operated by a powerful 1.0HP motor, our tub ensures the hydrotherapy force can penetrate deep into and loosen your muscles and joints all over just like real massaging, which is a daily relief, particularly for sports lovers or those suffering from arthritis. Strong as it is, it can also be gentle with adjustable angle and force, making it also cover kids or pets, so as to open a new dimension for a healthier whole family.

Most warm-keeping acrylic stuff
If you are a fanatic of long bathing or winter bathing, don’t hesitate to get this upgraded acrylic tub that is enforced with fiberglass material, which can keep the water warm for about 40 minutes as tested. In addition, the tub has a water level limit to start the heating function, which can save water and electric bills at the same time, five stars for its cost efficiency!

PRODUCT SPECIFICATIONS:

User Manual
Product Specs
Warranty

Frequently Asked Questions:

Can I add inline heater on Empava-59JT408LED bathtub. And how it will affect warranty? And can you tell about warranty on this bathtub?
We completely understand that having a heater in your bathtub is important to you. Unfortunately, it's not recommended to add a thermostat to the tub yourself since it needs to do safety testing. However, we have a solution for that! Our customized bathtubs offer customized functions, including a heater, so you can enjoy your bathing experience to the fullest. Plus, our warranty period for ordinary massage bathtubs is 3 years, while our customized bathtubs come with a 10-year warranty.

Does the 59JT408LED have heating elements? Can I order an thermostat to add to this?
We totally understand that a heated bathtub is the way to go! However, the 59JT408LED doesn't come with a built-in heater. But don't worry, we've got some great options for you! You can check out the 59JT319LED or 67JT351LED models, which both come with a heater. Or, if you want to go all out, you can choose our custom version! And by the way, it's not recommended to add a thermostat to the tub yourself since it needs to do safety testing. 😊

Can I put shower doors on the Empava 59JT408LED 59-in whirlpool tub?
We completely understand that you might be eager to remodel your bathtub, but we would advise against it. Our bathtubs are designed to be long-lasting and efficient, so we don't recommend remodeling them. Instead, why not check out our custom bathtub options? We've got all sorts of designs and features to choose from, so you can find the perfect fit for your needs! 😊

How does the shower work? Is it suspended?
The hand shower on our bathtub can be extended all the way to about 1.5 meters. That means you can enjoy a relaxing and targeted massage without any trouble at all. Just grab the shower-head and move it around to where you need it, and you'll be feeling wonderful in no time!

Processing And Shipping Information:
- We offer "free ground shipping" for all US orders except Alaska, Guam, Hawaii, and Puerto Rico, where our shipments are not covered. For Canada orders, we charge a shipping fee. which is calculated according to the size and weight, so different products might have different shipping fees.

Shipping Method: LTL Freight
Shipping Time: 7-14 business days For US Orders, 10-15 business days For Canada Orders (Canadian orders may be subject to shipping & customs fees)
Order Processing Time: 1-2 business days 

To speak with a customer representative please email us at support@urbansupplyinc.com or give us a call at (917)-540-6070

IS SHIPPING FREE?

Orders of $299 or more (before tax) ship free by standard ground shipping within the continental US. Exclusions apply: oversized and freight items, and contractor, jobsite and landscape equipment, ship at the rate shown at checkout before you pay. See our shipping policy for the full list.

WHEN WILL MY ORDER SHIP?

Orders are typically processed within 1–2 business days, and you will receive a tracking number by email once your order ships. Some products are made to order; lead times are noted on the product page, and we will tell you right away about any delay.

HOW WILL MY ORDER SHIP?

Parcel-size items ship by UPS, FedEx or another ground carrier. Large or heavy items ship by LTL freight with curbside delivery, and the carrier calls to schedule a delivery appointment. Lift gate service can be selected at checkout.

WHY DID MY ORDER ARRIVE IN SEPARATE PACKAGES?

Items in one order may ship from different warehouses, so you may receive more than one delivery and tracking number.

WHEN WILL I RECEIVE MY ORDER?

Parcel orders usually arrive 5–8 business days after shipping. Freight orders usually arrive 5–10 business days after shipping.

DO YOU SHIP TO ALASKA, HAWAII OR US TERRITORIES?

We ship selected products to Alaska, Hawaii and other US territories, but not to Puerto Rico. We confirm the freight cost with you in writing before your order ships.

WHAT IF MY ORDER ARRIVES DAMAGED?

Inspect your shipment before signing. If you see visible damage, refuse the delivery and call us at 917-540-6070. If you find damage after delivery, send photos to support@urbansupplyinc.com within 24 hours.

Refund Policy

We totally understand what it's like to have concerns or worries with your order. If you ever have any concerns or worries, we'll gladly serve you and address any concerns you have! Simply email us at support@urbansupplyinc.com for further assistance.

Please note that your order must be reported within 30 days of the delivery date. We cannot accept any Return Requests after this period.

Refunds

The only requirements are that every item be unused and in its original packaging. You must keep the pallet if you want to return larger appliances. A product cannot be returned if it has been installed, used, or if the pallet or box are missing.

Any broken or damaged items can be returned for a refund in their original packaging and condition, provided the damage was reported within 24 hours of delivery. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

As a reminder, you must report your order within 30 days of the delivery date. After this time, we won't accept any return requests.

Photos Required - Photos of the damaged item or items you are returning will be requested by our customer service representatives. If no photos are available, which are needed for processing returns, returns won't be processed.

Missing parts?

Please contact us right away at support@urbansupplyinc.com if, for any reason, you received your order but some of the parts are missing. We will send out a replacement order for the missing parts right away.

Restocking Fee: Please be aware that there is a minimum 15% restocking fee for all returns, cancellations, or refused packages that have already been sent out. The restocking fee will be determined by the product and brand.

Only when there are issues with your order's shipping or if there was a mistake on our end in getting the item(s) to the customer will we exclude the restocking fee. Other conditions that can also be applied: Items that arrive damaged, wrong item is sent, or if item is in used condition.

The cost of return shipping is not covered by Urban Supply. Unless otherwise stated, shipping costs are not refundable and are the responsibility of the customer. The cost of the return label may be deducted from your refund if the customer requests one, though we will provide one with every order.

Orders that have already shipped are subject to restocking fees.
If you reject a delivery because it is damaged, this is not considered a return. A replacement unit will be sent to you at no cost.

How do I get started?
Please start your return by getting in touch with support@urbansupplyinc.com:
To begin your return, send your order and a receipt or another form of proof of purchase. In order for us to validate your return order right away, please include "RETURN - ORDER #" in the subject line of your message.

If an order is canceled after it has been shipped, the delivery is refused, or it is returned because the customer neglected to make a delivery appointment, it will be automatically sent back to the warehouse and handled as a return.

Please include a brief explanation of the return's cause in the email's body, along with any supporting documentation you deem necessary.

As there is no way for us to track the return package, kindly do not send your purchase back to the manufacturer without first getting in touch with us.

Due to upcoming promotions or lower prices from competing retailers, Order Prices are Final and Cannot Be Refunded.

The sale price is final once an order has been fulfilled.
Since all costs are fixed at the time of purchase and are set by the suppliers/brands we work with, we are unable to reimburse you for future promotions after your purchase. Likewise, if you find the same item for less elsewhere or on our website after placing your order, we are unable to refund you the difference.

You will not be charged for the shipping of any components you might be missing.

Send us an email at support@urbansupplyinc.com with your order number, the issue with the order, and any supporting documentation to receive support.

Depending on the severity of the damaged item, our team will determine how to proceed after receiving your inquiry and will either send a service to assist in fixing the issue or issue a replacement unit (s).

NOTE: All damage claims must be made within 24 hours of delivery. A claim will be rejected if damage is reported more than 24 hours after it occurred.

Late or Missing Refunds

If you haven’t received a refund yet, please wait 4-7 business days. If you still haven’t received a refund, contact your credit card company and ask them if the refund is pending into your bank account. There may be processing time of 4-7 business days for these refunds to appear back into your bank. 

If you still have not received your refund after completing all the tasks above, please contact us at support@urbansupplyinc.com.

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@urbansupplyinc.com and include details such as: 

• Order Number: 
• Pictures of Damages Within 1 Hour of Receiving: 
• Item To Be Exchanged: 
• Replacement Item:
  

Returns

All products must be returned in their original packaging and unused. Keep the pallet if you are returning larger appliances. A product cannot be returned if it has been installed, used, or if the box or pallet is missing.

You may return any broken or damaged items for a refund in their original packaging and condition, provided the damage was reported within 24 hours of delivery. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

Please keep in mind that your order must be reported within 30 days of delivery. After this time, we will not accept any Return Requests.

Photos Are Required - Our customer service representatives may request photos of the damaged item or items you are returning. Returns will not be processed if no photos are available, which are required for processing.

Restocking Fee: Please keep in mind that all returns, cancellations, or refused packages that have already been shipped are subject to a 15% restocking fee. The product and brand will determine the restocking fee.

• Once an order ships it is subject to a restocking fee.
• If you refuse a shipment due to damage, these cases will not be treated as a return. We will send a replacement unit at no cost to you.

Return shipping costs are not covered by Urban Supply. Shipping costs are non-refundable unless otherwise stated and are the responsibility of the customer. A return label can be requested by the customer, and we will include one with every order; however, the cost of the return label may be deducted from your refund. 

MY ORDER IS MISSING PARTS. 

Any missing parts will be shipped to you at no additional cost.

If your item arrived with missing parts, please contact us immediately at support@urbansupplyinc.com and we will send you a replacement and the remaining parts as soon as possible.

WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?

Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at support@urbansupplyinc.com.

Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.

If this occurs, please contact us with the following information: - Your order number
- A photograph of the faulty product.
We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.

If an appliance is installed and incurred damage, we cannot replace or repair those damages.

For More Information Please Visit our FAQ'S Page or Email Us at support@urbansupplyinc.com or use the following link. Contact Us (urbansupplyinc.com).