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FREE SHIPPING ON ORDERS $299+ (Exclusions Apply) | Price Match Guarantee | Call 917-540-6070
FREE SHIPPING ON ORDERS $299+ (Exclusions Apply) | Price Match Guarantee | Call 917-540-6070

SaunaLife Model E6W Barrel Sauna-Window | 3 Persons

Green Vista Living  | Authorized Dealer  |  SKU: SL-MODELE6W
Save 25% Save 25%
Original price $6,550.00
Original price $6,550.00 - Original price $6,550.00
Original price $6,550.00
Current price $4,890.00
$4,890.00 - $4,890.00
Current price $4,890.00
FREE SHIPPING on orders $299+ Exclusions may apply. See shipping policy for details.

✓ Official Green Vista Living Authorized Dealer

✓ Free And Fast Shipping With No Sales Tax

✓ Flexible Financing Options Available

Best Online Price Guaranteed or We Will Price Match

✓ Questions? - Call ‪917-540-6070

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Why Choose Urban Supply?

Talk To A Real Live Sales Expert: Whether you're just starting your fitness journey or outfitting a full commercial gym, we've got the experience to guide you every step of the way.

Free & Fast Shipping: Maximize your savings with free shipping and take advantage of no sales taxes outside New York.

Best Prices Guaranteed or Price Match: We offer unbeatable prices on all our equipment, and if you find a better deal, we'll discount the difference.

Bulk Pricing and Volume Discounts: The more you purchase, the more you save. Collaborate with a dedicated Select Account Rep for custom pricing on all your gym equipment needs, all in one place.

30-Day Money-Back Guarantee: We’re confident you’ll love our products. If not, we’ve got your back with a 30-day money-back guarantee.

Thousands of Satisfied Customers: We’ve helped hundreds of clients elevate their fitness, and we’re ready to help you too.

Official Authorized Retailer for All Products We Sell: Enjoy peace of mind with genuine products backed by full manufacturer warranties.

Nationwide Installation Partners: Need help setting up your new equipment? Our nationwide installation partners have you covered, so you can focus on your fitness goals.

The Largest Selection in the Industry: From the specialized Kitchen appliances to Fireplaces we offer a wide range of products to meet your house and renovation projects. Shop online or reach out to us for even more options!

Shipping & Delivery

Please allow 1-3 business days for processing. Once processed, your order will be packed and prepared for shipment within the handling time specified for each product in your order. If for any reason it will be much longer than this, we will contact you immediately.

Delivery Method: 

Once your order is shipped, we will send another email with the tracking number.

Orders under about 100 Lbs. ship UPS/FedEx ground. Large, heavy, or multi-unit orders ship LTL/FREIGHT with a curbside delivery appointment.

Transit Time:

Once shipped, your order will be in transit on its way to you. Ground shipment is typically between 1-5 business days, and freight orders generally about 3-7 business days on average.

Assembly Notice:

Most products are delivered in pieces and require assembly. Complexity varies by item, so feel free to reach out for details on a specific product.

Need a hand? We have a network of installers we can refer you to for assistance with setup. Contact us at 917-540-6070 with any questions pre or post purchase.

Cancellation/Returns

Any order can be canceled within 24 hours of payment.

After 24 hours, most orders can be canceled before they have shipped, with some exceptions.

Custom, Built-To-Order, on demand products cannot be canceled or refunded after 24 hours, as these products are put into production specifically for your order. 

Damaged Items:

All orders are protected by an authorized manufacturer's warranty, and shipping insurance. We will repair, or replace any item damaged during shipment or faulty upon arrival.

Returns And Refunds:

Except for certain equipment and items identified below, your purchase is protected by our 30-day return policy.

To be eligible for a return:

  • Must be within 30 days of delivery (or the manufacturer's specific return window).
  • Must be unused, never assembled, in new condition, and in the original packaging.
  • Customer is responsible for the cost of return shipping.

The Following Can Not Be Returned Or Refunded:

  • Any assembled/used product
  • Any product with customization
  • Any product Built-to-Order units

Email us any questions before or after your order at urbansupply.info@gmail.com or 917-540-6070 for more information.

SaunaLife Model E6W Barrel Sauna-Window

Description

The SaunaLife ERGO-Series Outdoor sauna barrels were designed and engineered by sauna enthusiasts to be the most comfortable, durable, and attractive barrel saunas you can buy.

Ergonomics – Barrel Sauna Comfort

Bathing comfort cannot be overlooked when investing in an outdoor sauna barrel. The diameter of the barrel and the bench/backrest configuration must be considered. Barrels with a small diameter may be priced lower (less materials), but the tradeoffs are door height, bench comfort, and headroom. Smaller diameter barrels have a tighter arc which can create seating posture challenges, impact standing upright, and require one to duck upon entry and exit. ERGO Series Sauna Barrels benefit from a 6’5” interior height. Due to its large diameter, benches can be ergonomically contoured and formfitting. The generous barrel arc can support an expansive and arched backrest for true lumbar support. Touch and feel were not ignored when selecting the knot-free, silky-smooth grade-A Thermo-Aspen seating material designed to hug most any body size.

Panoramic half-moon rear window

A visually stunning, tempered half-moon rear window lets natural light in, adding an incredible spaciousness to your sauna barrel. Enjoy a calming view of nature while you bask in the soothing heat of your outdoor wellness sanctuary. This expansive tempered glass window will further enhance your comfort and elevate your sauna experience.

Durability – A lifetime of outdoor bathing pleasure

Did you know that Thermo-Spruce lasts up to 2X longer than Cedar wood? Every SaunaLife barrel begins with industry-leading 1.65” thick full-length staves that encapsulate the sauna and provide exceptional thermal resistance (R-value). This chemical-free, eco-friendly wood is dimensionally stable and ideally suited for outdoor saunas. We even build showers out of it! Wood thickness is the theme in the SaunaLife ERGO Series and provides bathers with ergonomically crafted benches and backrests from Thermo-Aspen (1.1” thick and 3-1/2” wide) nearly 50% thicker than most.

Ingenuity - Engineered to exceed expectations

Don’t let the simple design and installation process fool you, the ERGO-Series is jam-packed with barrel sauna innovation. Go ahead and splash the water, these beautiful outdoor spaces are built to thrive with water! It begins with industry-leading 1-7/8” wide and 1/8” thick stainless steel barrel bands that compress the massive staves and create your wellness retreat. Then, a watertight DIY shingle kit (a necessity for every barrel sauna) with side-mounted drip edges provides exceptional rainwater management. Inside the barrels are dual floor drains. One is purposefully placed under the sauna heater for your water-tossing pleasure. A second drain is near the door, where cold plunge or pool water may collect. Should this barrel shift out of level, these dual floor drains have you covered.

Illumination – Inside and out

Illuminating your barrel showcases the beauty of the wood and enhances your sauna experience. Only low-voltage and waterproof LED lighting will do. SaunaLife provides a superior white LED lighting system that is Wi-Fi app-based and allows one to set the ideal scene prior to entering the sauna. A hand-held remote control is also provided for on/off/dim operation. SaunaLife’s white LED fixture is heat and water certified (IP67) and is dotless so it provides an enchanting, even glow. Expandable up to four white fixtures, explore the available E Sconce+ Package which provides two striking out-door LED wall sconces and a secondary interior LED lightbar for ideal outdoor sauna ambiance. For the ultimate backyard sauna party attraction, consider adding E MOOD Lighting Package for both the inspirational and relaxing visual effects that an infinite range of color affords.

Beauty – A compliment to most any outdoor oasis

SaunaLife sources the highest quality Nordic Spruce and dries it to a rich golden color that accentuates its distinctive grain and rustic tight-knot charm. The barrel interior benefits from ergonomically designed benches and backrests of ultra-smooth Thermo-Aspen, a grade-A wood species that is rich in color, and free from knots. A complimentary bottle of paraffin oil, a natural wax, is provided to enrich and preserve the interior luster.

The MODEL E6W home sauna is designed by SaunaLife and precision-crafted in Northern Europe where sauna bathing is a healthy part of everyday life. Enjoy a lifetime of wellness in your own backyard and Live the SaunaLife!

    Product Specifications

    SaunaLife Model E6W Barrel Sauna-Window Product Specifications

    Model Model E6W
    Barrel Material Thermo-Spruce
    Bench & Backrest Material Thermo-Aspen
    Interior Dimesnions 51”L x 77”Diameter
    Exterior Dimensions 59"L x 81"Diameter
    Bench Depth 17.8"
    Stave Thickness 1.65"
    Glass Thickness 5/16"
    Shipping Dimensions 43"W x 78"L x 33"H
    Weight 1102 lbs
    Lighting
    Operating Voltage 24VDC
    Wattage 11.32W
    Connection Type IP67 Twist Lock 2 Pin
    IP Rating IP67
    Certification cETLus/SGS/TUV
    Power Supply
    Input Voltage 120VAC
    Output Voltage 24VDC
    Rated Power 90W
    Certification UL, CE, FCC

     

    Product Features

    Model E6W Sauna Barrel

    • Thermo-Spruce materials (lasts up to 2X longer than Cedar)  
    • Designed for ergonomic sauna bathing experiences 
    • Spacious 6’-5” interior height 
    • Engineered for simple DIY installation (1-day, 2-persons) 
    • Industry-leading wall, bench, and backrest material thicknesses 
    • Panoramic half-moon rear window 
    • Superior thermal resistance (R-value)   
    • Curved Thermo-Aspen benches for bather comfort 
    • Premium arched backrest for all body sizes 
    • Dual floor drains for effective water elimination 
    • Black shingle roof kit for weather-tight installation 
    • Roof drip edge for rainwater management  
    • Tempered bronze glass (5/16” thick) 
    • Enhanced bathing ambiance with E SCONCE+ and E MOOD lighting upgrades 
    • Heavy-duty stainless steel barrel bands (1-7/8” wide x 1/8” thick) 
    • Paraffin oil is provided to enrich and preserve sauna barrel luster 
    • Extra Thermo-Spruce staves to ensure success (2) 
    • Sauna heater guard  
    • Intake and exhaust air vents 
    • Exterior dimensions - 59” long and 81” diameter  
    • Interior dimensions - 51” long and 77” diameter 
    • Up to 3 bathers 
    • Designed by SaunaLife and handcrafted in Northern Europe 

    Thermo-Spruce Barrel Sauna Advantages 

    • Lasts up to 2X longer than Cedar 
    • Superior thermal resistance (R-value) 
    • Eco-friendly 
    • Chemical-free 
    • Golden color 
    • Ideal sauna use (stable) 
    • Rustic tight knot charm 

    White LED Light Bar System with Wi-Fi App 

    • Dottless white glowing LED lighting 
    • Wi-Fi, app-based operation capability 
    • Wireless handheld remote (IP20) and control mounting cradle 
    • Water and heat heat-ratedand wire connections (IP67) 
    • Flush or articulating mounting clips to set the ideal scene  
    • Low voltage (24-volt DC) operation for bathing safety 
    • 30’ light cable (IP67) to suit all installation applications 
    • Expandable to control up to four white LED light sources (see E SCONCE+ Package) 

    What's in the box

    Model E6W Sauna Barrel

    • Full-length Thermo-Spruce staves (1.65” thick)
    • Benches of Thermo-Aspen (1.1” bench tops, no knots)
    • Backrest of Thermo-Aspen (1.1” rests, no knots)
    • Panoramic half-moon rear window
    • Tempered bronze glass door
    • Stainless steel barrel bands
    • Black roof shingle kit
    • Spruce cradles
    • Spruce fascia boards
    • Air intake and exhaust vents
    • Extra staves (2)
    • Fastener kit
    • Paraffin oil, 16.9 oz bottle (500ml)
    • Installation instructions

    White LED Light Bar System with Wi-Fi App

    • White LED light bar (1)
    • Wi-Fi, app-based operation
    • Wireless handheld remote & mounting cradle
    • 90W power supply
    • Driver
    • 30’ light cable
    • Mounting clips, articulating (3) 
    • Mounting clips, flush (3)
    • Installation instructions

    Product Manual

    SaunaLife E6W Sauna Barrel Installation Manual

    SaunaLife E6W Sauna Barrel Dimensions

    Product Warranty

    SaunaLife Product Warranty

    $950 FLAT RATE SHIPPING TO 48 CONTIGUOUS UNITED STATES. NOTE: THIS PRODUCT DOES NOT QUALIFY FOR FREE SHIPPING

    $1,250 FLAT RATE SHIPPING TO CANADA

    Flat Rate Freight: $950 flat rate shipping to the contiguous United States. $1,250 for Canada. Note: On rare occasions, remote or complex delivery areas may not qualify for this rate. 

    Heater Systems & Accessory Freight: Sauna heater system and accessories may ship in a protective box on top of this room’s crate. If so, shipping and packaging is FREE. An additional heater system freight charge may apply for secondary pallets required for heavy or fragile sauna heaters. 

    About This Delivery: The weight and packaging of this handcrafted sauna sanctuary requires delivery by special appointment, and on a wooden pallet. The driver is responsible for “curbside delivery only” and will lower the items to ground level. Prior to shipping this product, we often contact customers to share shipment details and discuss any extenuating delivery circumstances that may complicate or cause additional delivery expenses. Our goal is to ensure your project’s success. 

    Shipping Dimensions: 78"L x 43"W x 33"H

    Shipping Weight (less heater): 1202 lbs


    SaunaLife Warranty

    Product FAQs

    N/A

    IS SHIPPING FREE?

    Yes, shipping is free all over the United States on all items over $299. 

    WHEN WILL MY ORDER SHIP? I JUST PLACED AN ORDER.

    The majority of our orders will be shipped via USPS & FedEx, UPS, or a third-party LTL Freight Shipping company.

    WHY IS MY ORDER BEING SHIPPING IN DIFFERENT PACKAGES?

    If you have an order with multiple items, each item may be shipping from a different international warehouse, depending on which one has them readily available and can get to you the fastest. If an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent you from waiting on your order. 

    WHEN WILL I RECEIVE MY ORDER?

    Orders are shipping out directly from any of our many domestic and international warehouses and they will do everything they can to get you your order as fast as they can. Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive in the USA (each product varies). Other countries can take an estimated 1-6 weeks (each product varies) due to distance traveling and customs. Please note due to the extreme popularity of our offers, these are only estimates.

    Destination

    Estimated Shipping Times

    United States 5-15 business days (UPS, USPS, FedEX)

    Canada 7-25 business days (DHGATE, EMS)

    Europe 7-25 business days (DHGATE, EMS)

    Australia, New Zealand 7-25 business days (DHGATE, EMS)

    Mexico, South America, Central America 7-25 business days (DHGATE, EMS)

    Hong Kong, China 7-25 business days (DHGATE, EMS)

    We do not ship to PO Boxes.We do not ship to Alaska, Hawaii, Puerto Rico, Guam, Northern Marina Islands, United States Virgin Islands, any outlining mainland USA islands.

     

    WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

    All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations. 

    DO YOU PROVIDE TRACKING INFORMATION? 

    Yes. Once your order ships, you will receive an email containing your tracking information. Once you receive that email, you can consistently update yourself through our Track your Order tab up above for full clarity and to prevent your package from getting lost. If you haven’t received tracking info within 5 days, please feel free to contact us and will work something out.

    WILL I BE CHARGED FOR CUSTOMS AND TAXES? 

    The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

    CAN I CHANGE OR CANCEL MY ORDER?

    Yes, you can cancel without penalty within 12 hours of making your purchase!

    If you change your mind and decide you do not want your order for any reason, you may cancel and receive a full refund within 12 hours of your purchase.

    After 12 hours, our team may have processed your order and we may be unable to cancel it immediately. However, once you receive your item, you have 30 days to return it to us (please return the item in its original condition) and you will be refunded in full. We reserve the right to refuse delivery if the item arrives damaged or not in its original condition (evidence will be provided). Depending on the severity of the problem, we reserve the right to charge a 15% restocking fee. All communication will be handled through urbansupply.info@gmail.com. 

    WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?

    Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at  urbansupply.info@gmail.com

    Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.

    If this occurs, please contact us with the following information: - Your order number
    - A photograph of the faulty product.
    We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.

    If an appliance is installed and incurred damage, we cannot replace or repair those damages.

    MY ORDER IS MISSING PARTS. 

    Any missing parts will be shipped to you at no additional cost.

    If your item arrived with missing parts, please contact us immediately at urbansupply.info@gmail.com and we will send you a replacement and the remaining parts as soon as possible.

    For More Information Please Visit our FAQ'S Page or Email Us at Urbansupply.info@gmail.com or use the following link. Contact Us (urbansupplyinc.com)

    Urban Supply Inc guarantees the lowest eligible online price on it's products.

    If you find a lower price for any products on our store, we pice match it. In order to be eligible, you must provide proof - whether a screenshot, invoice, email, etc. of the lower offer.

    Policy


    We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

    Our 100% Price Match Guarantee has some limitations:• You must purchase the item from our website before requesting your Price Match Guarantee
    • Promotions such as rebates and buy one, get one free offers are not eligible
    • The item must be in stock on the competitors website
    • The competitor must be an online store, they may not have a retail location
    • The website can not be a discounter or auction website (ie; eBay, overstock, etc.)
    • Refund requests EXCLUDE special once-a-year promotions such as Black Friday/Cyber Monday.
    • The competitor must be an Authorized Retailer of the product in question
    • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.

    *Certain exceptions may apply.

    Urban Supply Inc
    strives to give its customers the lowest price allowed by its manufacturers. We want you to have the best value and the best deal which is why we always offer the best sales and discounts. Keep checking our website for new deals and subscribe to our social media accounts to get the latest that we are offering.

    The Price Match Guarantee policy is also limited by the calculation of cost vs loss. If the Price Matched is incurring a loss, it is up to us to make a final decision about whether we can approve the proposed price.

    Refund Policy

    We totally understand what it's like to have concerns or worries with your order. If you ever have any concerns or worries, we'll gladly serve you and address any concerns you have! Simply email us at urbansupply.info@gmail.com for further assistance.

    Please note that your order must be reported within 60 Days of the Delivery Date. We cannot accept any Return Requests after this period.

    Refunds

    The only requirements are that every item be unused and in its original packaging. You must keep the pallet if you want to return larger appliances. A product cannot be returned if it has been installed, used, or if the pallet or box are missing.

    Any broken or damaged items can be returned for a refund in their original packaging and condition within 60 days of delivery. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

    As a reminder, you must report your order within 60 days of the delivery date. After this time, we won't accept any return requests.

    Photos Required - Photos of the damaged item or items you are returning will be requested by our customer service representatives. If no photos are available, which are needed for processing returns, returns won't be processed.

    Missing parts?

    Please contact us right away at Urbansupply.info@gmail.com if, for any reason, you received your order but some of the parts are missing. We will send out a replacement order for the missing parts right away.

    Restocking Fee: Please be aware that there is a minimum 15% restocking fee for all returns, cancellations, or refused packages that have already been sent out. The restocking fee will be determined by the product and brand.

    Only when there are issues with your order's shipping or if there was a mistake on our end in getting the item(s) to the customer will we exclude the restocking fee. Other conditions that can also be applied: Items that arrive damaged, wrong item is sent, or if item is in used condition.

    The cost of return shipping is not covered by Urban Supply. Unless otherwise stated, shipping costs are not refundable and are the responsibility of the customer. The cost of the return label may be deducted from your refund if the customer requests one, though we will provide one with every order.

    Orders that have already shipped are subject to restocking fees.
    If you reject a delivery because it is damaged, this is not considered a return. A replacement unit will be sent to you at no cost.

    How do I get started?
    Please start your return by getting in touch with Urbansupply.info@gmail.com:
    To begin your return, send your order and a receipt or another form of proof of purchase. In order for us to validate your return order right away, please include "RETURN - ORDER #" in the subject line of your message.

    If an order is canceled after it has been shipped, the delivery is refused, or it is returned because the customer neglected to make a delivery appointment, it will be automatically sent back to the warehouse and handled as a return.

    Please include a brief explanation of the return's cause in the email's body, along with any supporting documentation you deem necessary.

    As there is no way for us to track the return package, kindly do not send your purchase back to the manufacturer without first getting in touch with us.

    Due to upcoming promotions or lower prices from competing retailers, Order Prices are Final and Cannot Be Refunded.

    The sale price is final once an order has been fulfilled.
    Since all costs are fixed at the time of purchase and are set by the suppliers/brands we work with, we are unable to reimburse you for future promotions after your purchase. Likewise, if you find the same item for less elsewhere or on our website after placing your order, we are unable to refund you the difference.

    You will not be charged for the shipping of any components you might be missing.

    Send us an email at Urbansupply.info@gmail.com with your order number, the issue with the order, and any supporting documentation to receive support.

    Depending on the severity of the damaged item, our team will determine how to proceed after receiving your inquiry and will either send a service to assist in fixing the issue or issue a replacement unit (s).

    NOTE: All damage claims must be made within 24 hours of delivery. A claim will be rejected if damage is reported more than 24 hours after it occurred.

    Late or Missing Refunds

    If you haven’t received a refund yet, please wait 4-7 business days. If you still haven’t received a refund, contact your credit card company and ask them if the refund is pending into your bank account. There may be processing time of 4-7 business days for these refunds to appear back into your bank. 

    If you still have not received your refund after completing all the tasks above, please contact us at urbansupply.info@gmail.com.

    Exchanges 

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at urbansupply.info@gmail.com and include details such as: 

    • Order Number: 
    • Pictures of Damages Within 1 Hour of Receiving: 
    • Item To Be Exchanged: 
    • Replacement Item:

    Returns

    All products must be returned in their original packaging and unused. Keep the pallet if you are returning larger appliances. A product cannot be returned if it has been installed, used, or if the box or pallet is missing.

    You may return any broken or damaged items for a refund within 60 days of delivery in their original packaging and condition. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

    Please keep in mind that your order must be reported within 60 days of delivery. After this time, we will not accept any Return Requests.

    Photos Are Required - Our customer service representatives may request photos of the damaged item or items you are returning. Returns will not be processed if no photos are available, which are required for processing.

    Restocking Fee: Please keep in mind that all returns, cancellations, or refused packages that have already been shipped are subject to a 15% restocking fee. The product and brand will determine the restocking fee.

    • Once an order ships it is subject to a restocking fee.
    • If you refuse a shipment due to damage, these cases will not be treated as a return. We will send a replacement unit at no cost to you.

    Return shipping costs are not covered by Urban Supply. Shipping costs are non-refundable unless otherwise stated and are the responsibility of the customer. A return label can be requested by the customer, and we will include one with every order; however, the cost of the return label may be deducted from your refund. 

    MY ORDER IS MISSING PARTS. 

    Any missing parts will be shipped to you at no additional cost.

    If your item arrived with missing parts, please contact us immediately at urbansupply.info@gmail.com and we will send you a replacement and the remaining parts as soon as possible.

    WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?

    Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at Urbansupply.info@gmail.com.

    Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.

    If this occurs, please contact us with the following information: - Your order number
    - A photograph of the faulty product.
    We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.

    If an appliance is installed and incurred damage, we cannot replace or repair those damages.

    For More Information Please Visit our FAQ'S Page or Email Us at Urbansupply.info@gmail.com or use the following link. Contact Us (urbansupplyinc.com)

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