MSpa AURORA | Premium 6-Person Spa with Multi-Color LED Illumination

Transform your evenings with the captivating MSpa AURORA—a spa that truly lives up to its name. Featuring a stunning silver-striped transparent inner liner paired with embedded LED lighting, the AURORA creates a mesmerizing ambiance that elevates any outdoor space. Experience the perfect fusion of relaxation and entertainment as the spa's lighting system cycles through six vibrant colors—green, blue, lime, white, cyan, and purple—creating the perfect atmosphere for both intimate gatherings and lively social occasions.

ENCHANTING LED ILLUMINATION

The AURORA's signature feature transforms your spa experience with stunning LED lighting that radiates through the transparent elements of the liner. As evening falls, activate the integrated light strip to bathe your spa in a captivating glow that cycles through six vibrant colors every 5-6 seconds. The thoughtfully designed transparent sections create mesmerizing patterns as light interacts with bubbling water, elevating your relaxation experience with chromotherapy benefits. Perfect for creating the ideal ambiance for romantic evenings, social gatherings, or peaceful solo soaks under the stars.

PATENTED ONE-TOUCH INFLATION

Experience the convenience of MSpa's exclusive M-ONE™ auto-inflation technology—the most advanced setup system available. Simply press the BUBBLE and UP buttons simultaneously to activate the intelligent self-inflation process that automatically monitors air pressure and stops when optimal inflation is reached. This patented system eliminates the need for external pumps or separate inflation steps, reducing setup time to just minutes. The streamlined process makes the AURORA ideal for both permanent installations and seasonal use, allowing you to focus on enjoying your spa rather than complicated setup procedures.

CONVENIENT WIRED CONTROL

The AURORA features an intuitive wired remote that puts complete control at your fingertips. The ergonomic design and clearly marked buttons make adjusting temperature, activating massage jets, controlling filtration, and managing LED lighting effortless—even with wet hands. The thoughtfully designed external pocket holder keeps your remote secure yet readily accessible while you enjoy your spa. This user-friendly approach ensures that all functions remain within easy reach without requiring smartphone connectivity, providing reliable control regardless of your tech comfort level.

CUSTOMIZABLE MASSAGE THERAPY

Indulge in the ultimate relaxation experience with the AURORA's powerful 138-jet air massage system. Unlike directional jets that target specific areas, these specialized air jets create thousands of invigorating bubbles that rise from the spa floor to completely envelop your body. The variable-speed system offers three intensity levels (300W/450W/700W) to perfectly match your preference—from gentle effervescence to deep tissue stimulation. This comprehensive approach ensures all six occupants simultaneously benefit from the therapeutic effects, making the AURORA perfect for shared relaxation and social wellness experiences.

DUAL PURIFICATION TECHNOLOGY

The AURORA's comprehensive water treatment system combines multiple technologies for unmatched water quality

O₃ OZONE TECHNOLOGY

The 5.5W integrated ozone generator produces powerful O₃ molecules that destroy bacteria, viruses, and parasites on contact—50× more effective than chlorine with 3000× faster action. This chemical-free approach eliminates pathogens like Giardia and Cryptosporidium while reducing the need for harsh sanitizers.

UVC SANITIZATION

The integrated UVC system uses specific light wavelengths to neutralize over 60 different disease-causing microorganisms at the DNA level. This chemical-free approach continuously sterilizes water as it circulates, preventing pathogen reproduction without harsh chemicals.

M-SHIELD™ LINER

The premium inner liner incorporates cutting-edge M-SHIELD™ antimicrobial technology that actively releases bactericidal agents, reducing bacterial reproduction by 99% (ISO 22196-2011 certified). This proactive barrier prevents biofilm formation and enhances water clarity.

INTELLIGENT FILTRATION SYSTEM

Maintain pristine water quality with minimal effort through the AURORA's smart filtration technology. The high-capacity pump circulates water at an impressive rate of 545 gallons (1800L) per hour, ensuring thorough filtration and consistent water clarity. The intelligent monitoring system automatically tracks filter usage and sends timely maintenance reminders at least once weekly during operation. These helpful alerts eliminate the guesswork in spa maintenance by prompting you when filter cleaning or replacement is needed. This user-friendly approach ensures optimal water quality with minimal effort, allowing you to focus on relaxation rather than maintenance schedules.

ADVANCED FREEZE PROTECTION

Enjoy your AURORA year-round with sophisticated freeze protection technology. The intelligent monitoring system continuously tracks water temperature, automatically activating the heater when temperatures approach freezing (1°C/33.8°F) to maintain a safe 3°C/37.4°F minimum. This proactive safeguard prevents expensive freeze damage to the circulation system, pump components, and plumbing—providing peace of mind during cold weather and extending your spa's operational lifespan without requiring seasonal draining or storage. This automated protection system makes the AURORA perfect for all-season enjoyment, regardless of climate conditions.

HIGH-PERFORMANCE HEATING

Experience superior temperature control with the AURORA's advanced 1350W PTC heating system. This intelligent technology heats water efficiently at 2.0-3.0°F per hour while dynamically adjusting power allocation based on active functions. When operating independently, the heater delivers its full 1350W output for rapid warming. When bubble massage is active, the system maintains perfect temperature despite increased water movement. This responsive technology ensures the water never cools during extended sessions, maintaining your ideal temperature up to the maximum 104°F (40°C) regardless of which features you're enjoying. The result is consistent comfort throughout your spa experience, even during prolonged use.

TECHNICAL SPECIFICATIONS

• Dimensions: 80" diameter × 28" height (204cm × 70cm)
• Weight: 73.9 lb (33.5kg) empty | 2,130.8 lb (966.5kg) filled
• Capacity: 6 adults comfortably
• Water Volume: 245 gallons (930L)
• Electrical: 110-120V / 60Hz / 12A
• Heating System: 1350W PTC with 2.0-3.0°F/hour heating rate
• Maximum Temperature: 104°F (40°C)
• Massage System: 138 air bubble jets with 3 intensity levels
• Air Jet Power: 700W variable (300W/450W/700W)
• Filtration Rate: 545 gallons (1800L) per hour
• Ozone System: 5.5W generator with 30-50Mg/Hr output
• Construction: Premium Rhino-Tech™ reinforced PVC with transparent sections
• Color: Dark blue exterior with silver-striped transparent sections
• Certification: ETL approved for safety and performance

COMPLETE PACKAGE INCLUDES

• AURORA Premium Inflatable Spa
• Insulated Spa Cover
• Inflatable Bladder
• Heat Preservation Mat
• Integrated LED Light Strip
• 2 Premium Filter Cartridges
• Filter Cartridge Base
• Inflation Hose
• Garden Hose Adaptor
• Wrench
• Emergency Repair Kit
• Warning Label
• Owner's Manual

IS SHIPPING FREE?

Yes, shipping is free all over the United States on all items over $299. 

WHEN WILL MY ORDER SHIP? I JUST PLACED AN ORDER.

The majority of our orders will be shipped via USPS & FedEx, UPS, or a third-party LTL Freight Shipping company.

WHY IS MY ORDER BEING SHIPPING IN DIFFERENT PACKAGES?

If you have an order with multiple items, each item may be shipping from a different international warehouse, depending on which one has them readily available and can get to you the fastest. If an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent you from waiting on your order. 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipping out directly from any of our many domestic and international warehouses and they will do everything they can to get you your order as fast as they can. Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive in the USA (each product varies). Other countries can take an estimated 1-6 weeks (each product varies) due to distance traveling and customs. Please note due to the extreme popularity of our offers, these are only estimates.

Destination

Estimated Shipping Times

United States 5-15 business days (UPS, USPS, FedEX)

Canada 7-25 business days (DHGATE, EMS)

Europe 7-25 business days (DHGATE, EMS)

Australia, New Zealand 7-25 business days (DHGATE, EMS)

Mexico, South America, Central America 7-25 business days (DHGATE, EMS)

Hong Kong, China 7-25 business days (DHGATE, EMS)

We do not ship to PO Boxes.We do not ship to Alaska, Hawaii, Puerto Rico, Guam, Northern Marina Islands, United States Virgin Islands, any outlining mainland USA islands.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations. 

DO YOU PROVIDE TRACKING INFORMATION? 

Yes. Once your order ships, you will receive an email containing your tracking information. Once you receive that email, you can consistently update yourself through our ‘Track your Order’ tab up above for full clarity and to prevent your package from getting lost. If you haven’t received tracking info within 5 days, please feel free to contact us and will work something out.

WILL I BE CHARGED FOR CUSTOMS AND TAXES? 

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

CAN I CHANGE OR CANCEL MY ORDER?

Yes, you can cancel without penalty within 12 hours of making your purchase!

If you change your mind and decide you do not want your order for any reason, you may cancel and receive a full refund within 12 hours of your purchase.

After 12 hours, our team may have processed your order and we may be unable to cancel it immediately. However, once you receive your item, you have 30 days to return it to us (please return the item in its original condition) and you will be refunded in full. We reserve the right to refuse delivery if the item arrives damaged or not in its original condition (evidence will be provided). Depending on the severity of the problem, we reserve the right to charge a 15% restocking fee. All communication will be handled through urbansupply.info@gmail.com. 

WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?

Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at  urbansupply.info@gmail.com

Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.

If this occurs, please contact us with the following information: - Your order number
- A photograph of the faulty product.
We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.

If an appliance is installed and incurred damage, we cannot replace or repair those damages.

MY ORDER IS MISSING PARTS. 

Any missing parts will be shipped to you at no additional cost.

If your item arrived with missing parts, please contact us immediately at urbansupply.info@gmail.com and we will send you a replacement and the remaining parts as soon as possible.

For More Information Please Visit our FAQ'S Page or Email Us at Urbansupply.info@gmail.com or use the following link. Contact Us (urbansupplyinc.com). 

Urban Supply Inc guarantees the lowest eligible online price on it's products.

If you find a lower price for any products on our store, we pice match it. In order to be eligible, you must provide proof - whether a screenshot, invoice, email, etc. of the lower offer.

Policy

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

Our 100% Price Match Guarantee has some limitations:• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc.)
• Refund requests EXCLUDE special once-a-year promotions such as Black Friday/Cyber Monday.
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.

*Certain exceptions may apply.

Urban Supply Inc strives to give its customers the lowest price allowed by its manufacturers. We want you to have the best value and the best deal which is why we always offer the best sales and discounts. Keep checking our website for new deals and subscribe to our social media accounts to get the latest that we are offering.

The Price Match Guarantee policy is also limited by the calculation of cost vs loss. If the Price Matched is incurring a loss, it is up to us to make a final decision about whether we can approve the proposed price.

Refund Policy

We totally understand what it's like to have concerns or worries with your order. If you ever have any concerns or worries, we'll gladly serve you and address any concerns you have! Simply email us at urbansupply.info@gmail.com for further assistance.

Please note that your order must be reported within 60 Days of the Delivery Date. We cannot accept any Return Requests after this period.

Refunds

The only requirements are that every item be unused and in its original packaging. You must keep the pallet if you want to return larger appliances. A product cannot be returned if it has been installed, used, or if the pallet or box are missing.

Any broken or damaged items can be returned for a refund in their original packaging and condition within 60 days of delivery. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

As a reminder, you must report your order within 60 days of the delivery date. After this time, we won't accept any return requests.

Photos Required - Photos of the damaged item or items you are returning will be requested by our customer service representatives. If no photos are available, which are needed for processing returns, returns won't be processed.

Missing parts?

Please contact us right away at Urbansupply.info@gmail.com if, for any reason, you received your order but some of the parts are missing. We will send out a replacement order for the missing parts right away.

Restocking Fee: Please be aware that there is a minimum 15% restocking fee for all returns, cancellations, or refused packages that have already been sent out. The restocking fee will be determined by the product and brand.

Only when there are issues with your order's shipping or if there was a mistake on our end in getting the item(s) to the customer will we exclude the restocking fee. Other conditions that can also be applied: Items that arrive damaged, wrong item is sent, or if item is in used condition.

The cost of return shipping is not covered by Urban Supply. Unless otherwise stated, shipping costs are not refundable and are the responsibility of the customer. The cost of the return label may be deducted from your refund if the customer requests one, though we will provide one with every order.

Orders that have already shipped are subject to restocking fees.
If you reject a delivery because it is damaged, this is not considered a return. A replacement unit will be sent to you at no cost.

How do I get started?
Please start your return by getting in touch with Urbansupply.info@gmail.com:
To begin your return, send your order and a receipt or another form of proof of purchase. In order for us to validate your return order right away, please include "RETURN - ORDER #" in the subject line of your message.

If an order is canceled after it has been shipped, the delivery is refused, or it is returned because the customer neglected to make a delivery appointment, it will be automatically sent back to the warehouse and handled as a return.

Please include a brief explanation of the return's cause in the email's body, along with any supporting documentation you deem necessary.

As there is no way for us to track the return package, kindly do not send your purchase back to the manufacturer without first getting in touch with us.

Due to upcoming promotions or lower prices from competing retailers, Order Prices are Final and Cannot Be Refunded.

The sale price is final once an order has been fulfilled.
Since all costs are fixed at the time of purchase and are set by the suppliers/brands we work with, we are unable to reimburse you for future promotions after your purchase. Likewise, if you find the same item for less elsewhere or on our website after placing your order, we are unable to refund you the difference.

You will not be charged for the shipping of any components you might be missing.

Send us an email at Urbansupply.info@gmail.com with your order number, the issue with the order, and any supporting documentation to receive support.

Depending on the severity of the damaged item, our team will determine how to proceed after receiving your inquiry and will either send a service to assist in fixing the issue or issue a replacement unit (s).

NOTE: All damage claims must be made within 24 hours of delivery. A claim will be rejected if damage is reported more than 24 hours after it occurred.

Late or Missing Refunds

If you haven’t received a refund yet, please wait 4-7 business days. If you still haven’t received a refund, contact your credit card company and ask them if the refund is pending into your bank account. There may be processing time of 4-7 business days for these refunds to appear back into your bank. 

If you still have not received your refund after completing all the tasks above, please contact us at urbansupply.info@gmail.com.

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at urbansupply.info@gmail.com and include details such as: 

• Order Number: 
• Pictures of Damages Within 1 Hour of Receiving: 
• Item To Be Exchanged: 
• Replacement Item:
  

Returns

All products must be returned in their original packaging and unused. Keep the pallet if you are returning larger appliances. A product cannot be returned if it has been installed, used, or if the box or pallet is missing.

You may return any broken or damaged items for a refund within 60 days of delivery in their original packaging and condition. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

Please keep in mind that your order must be reported within 60 days of delivery. After this time, we will not accept any Return Requests.

Photos Are Required - Our customer service representatives may request photos of the damaged item or items you are returning. Returns will not be processed if no photos are available, which are required for processing.

Restocking Fee: Please keep in mind that all returns, cancellations, or refused packages that have already been shipped are subject to a 15% restocking fee. The product and brand will determine the restocking fee.

• Once an order ships it is subject to a restocking fee.
• If you refuse a shipment due to damage, these cases will not be treated as a return. We will send a replacement unit at no cost to you.

Return shipping costs are not covered by Urban Supply. Shipping costs are non-refundable unless otherwise stated and are the responsibility of the customer. A return label can be requested by the customer, and we will include one with every order; however, the cost of the return label may be deducted from your refund. 

MY ORDER IS MISSING PARTS. 

Any missing parts will be shipped to you at no additional cost.

If your item arrived with missing parts, please contact us immediately at urbansupply.info@gmail.com and we will send you a replacement and the remaining parts as soon as possible.

WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?

Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at Urbansupply.info@gmail.com.

Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.

If this occurs, please contact us with the following information: - Your order number
- A photograph of the faulty product.
We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.

If an appliance is installed and incurred damage, we cannot replace or repair those damages.

For More Information Please Visit our FAQ'S Page or Email Us at Urbansupply.info@gmail.com or use the following link. Contact Us (urbansupplyinc.com).