FLORENCE GFRC CONCRETE ROUND FIRE PIT

The 42-inch Occasional Height Florence GFRC Concrete Round Fire Pit is the perfect addition to finish your outdoor project with. The Outdoor Plus's products are handmade and proudly manufactured in the U.S.A using premium quality materials to bring you the fastest lead times in the industry. The Outdoor Plus uses its own proprietary glass fiber reinforced concrete blend with the desired color mixed into the Fire Pit. This helps bring peace of mind, just in case it ever gets chipped or damaged.

It has 304 stainless steel burner that produces 65,000 BTUs of heat and glimmering flames. This fire Pit comes with lava rock burning display but you can upgrade to fire glass (sold separately). If substituting for fire glass, 50 pounds is usually recommended. The burner is compatible with both natural gas and liquid propane.

Uniquely designed Florence fire pits are made of glass-fiber reinforced concrete and feature a stainless steel burner. Glass-fiber reinforced concrete is stronger and 50 percent lighter than regular concrete. This enables them to stand up to harsh environmental conditions like freezing and marine environments. The use of glass fibers for reinforcement means that it'll not rust like steel and therefore the glass fibers will prevent the product from cracking. It is built to last and will serve you for years to come.

The Florence GFRC Concrete Round Fire Pit comes with different ignition options. LC Certified Match Light Ignition System that provides a simple manual ignition process that connects to your existing gas source and valve. And electronic ignition system that will relight your fire pit if the wind blows it out. The electronic ignition can be wired by your local electrician to be controlled by a light switch, pool controller (with available relay), or home automation system.

The Florence GFRC Concrete Round Fire Pit is available in multiple color variants, so it gives you the opportunity of choosing the color that perfectly matches your outdoor decor. It has 18 attractive color variants which further have three finish types: Smooth Concrete, Rustic Concrete, Metallic Concrete.

The Florence fire pit is a variation of both low profile & high profile fire pits. Its circular design is meant to stand out & capable of obtaining HIGH FLAMES. Florence is great for gathering around and telling your favorite stories. Share a memory, a moment, freeze time and be next to your loved one. The Outdoor Plus Florence Concrete Fire Pit Mini provides a simple fire pit that will enhance your outdoor space. Designed and built using the newest technological advances in burner construction and energy conservation, this beautiful high-end fire pit is perfect for both, residential and commercial projects. The perfect coffee table substitute for any patio entertainment area, let The Outdoor Plus 42" Occasional Height Florence Concrete Gas Fire Pit ignite your backyard with a luminous atmosphere. Its low-profile stature stands just below knee height to ensure you an incredible view of the flames from any vantage point.

If you are looking for a top-quality, long-lasting, and durable & Fire Pit look no further and transform your ordinary outdoor landscape with Florence GFRC Fire Pit to add elegance and beauty.

The Outdoor Plus Occasional Height Florence GFRC Concrete Round Fire Pit is available in Natural Gas and Liquid Propane.

SMART WEATHER ELECTRONIC IGNITION SYSTEM (SWEIS)

The Smart Weather Electronic Ignition System (SWEIS) is an automated ignition system for any fire pit and fire bowl. Smart Weather Electronic Ignition System is compatible with both Natural Gas and Liquid Propane. The SWEIS is tested to withstand winds up to 55mph. If the flame is blown out, the unit will automatically reignite. The unit will shut off automatically in unsafe, severe rain & wind conditions. Proven to operate properly in mild wind, rain & snow and the small construction allows it to be installed in tight spaces. The SWEIS can also be wired by your local electrician to be controlled by a pool controller, remote control, or home automated systems to provide effortless control of the fire feature.

FEATURES

• Size: 42-inch
  
• Shape: Round
• Durable & Long Lasting
• Individually Handmade
• Fuel Type: Natural Gas
• Produces 65,000 BTUs flames
• Cannot Store Propane Tank
• Exterior Features Weather-Resistant Coating
• 1-year warranty against manufacturing defects
• Fire Pan Features Drainage Holes For Water Runoff
• New burner design prevents water buildup in gas lines
• Available in 18 attractive color variants to choose from
• Ignition: Match Lit, Match Lit with Flame Sense, Flame Sense with Spark, 12V Electronic & 110V Electronic
• Burner holes are individually drilled, not punched, providing better flame performance
• Made of durable glass fiber reinforced concrete(GFRC) to ensure a long-lasting product
• Burning media/fire glass smaller than 1/2 Inch is not recommended for liquid propane applications
• Colors: Ash, Black, Brown, Chocolate, Chestnut, Gray, Limestone, Natural Gray, Vanilla, Metallic Bronze, Metallic Copper, Metallic Pearl, Metallic Slate, Metallic Silver, Rustic Coffee, Rustic Gray, Rustic Moss Stone, Rustic White

Warning: Use only a breathable cover material with this fire feature. Do NOT use a plastic/non-breathable cover, this may result in the cover sticking to the fire feature.

PRODUCT SPECIFICATIONS

INCLUDES

• Burner
  
• Fire Pan
• Lava Rock
• Gas Orifice
• Key Valve
• Whistle Free Hose
• Mounting Bracket

COLOR DISCLAIMER

We do our best to ensure that our photos are as true to color as possible. Due to the many variations in monitors, the color of the products may appear different on your monitor. We can not guarantee that the color you see on your screen accurately portrays the true color of the product.

CA Residents: See Prop 65 WARNING

ISOMETRIC VIEW

TOP VIEW

FRONT SIDE VIEW

RIGHT SIDE VIEW

OPTIONAL ACCESSORIES

Click to see Optional Bowl Cover

OPT-CVR-42R Make sure your fire bowl is protected from the elements by acquiring a durable and long-lasting canvas cover. The premium-quality canvas construction provides superior durability and longevity in the elements and is tougher and more resistant than the regular canvas fire bowl cover. Made up from extra-durable canvas and elastic band edge to secure your unit tightly. These canvas covers are sure to keep the components of your perfect fire bowl in great shape. Every cover is tightened with a drawstring and secured with a toggle spring clasp. Size: 42" Cover Material: Canvas Extra-durable and Long-Lasting Proudly manufactured in the U.S.A Available for round pits Pull-Cord - Easily tighten your fire pit cover Tougher and more resistant than traditional canvas covers

Click to see Optional Burner Lid/Cover

OPT-28RC The Outdoor Plus Brushed Stainless Steel Round Fire Pit lid/cover, provides a premium quality hard lid/cover to protect your round fire pit. The high-grade 304 stainless steel construction offers superior durability and longevity in the elements while the elegant brushed finish helps give your outdoor space more of a contemporary aesthetic. Included stainless steel handle. Suitable for all standard-sized fire pit openings. It helps cover your fire pit burning area and fire media thus providing protection that makes your fire feature more outlasting. Size: 28" Cover Shape: Round Material: 304 Stainless Steel Finish: Brushed Stainless Steel Suitable for Round Fire Pits Warranty: 1 year against manufacturing defects 304 Stainless Steel Construction ensures durability and longevity in the elements *Please Note: Require to purchase a size slightly bigger than the burning area diameter of your round fire feature.

Click to see Optional Fire Glass Media (Recommended 50 lbs)

Reflective Black Glass (OPT-144BL) Reflective Copper Glass (OPT-138C) Reflective Gold Glass (OPT-144GL) Reflective Cobalt Glass (OPT-144CB) Standard Black Glass (OPT-701) Standard Amber Glass (OPT-708) Standard Turquoise Glass (OPT-706) Standard Blue Glass (OPT-702) Black Pebble Glass (OPT-144CB) Root Beer Pebble Glass (OPT-PBRBR) Turquoise Pebble Glass (OPT-PBTRQ) Clear Pebble Glass (OPT-PBCLR)

Fire Glass Media The Outdoor Plus selection of burning media is perfect for any fire pit, fire bowl, or fireplace. Gold Reflective Fire Glass, provides a premium fire media alternative for your perfect fire pit or fireplace. All Fire Glasses come in 25lb bags and are sure to enhance your outdoor living space by adding a decorative aesthetic to your fire feature while providing a heat-resistant bed of media. All options are suitable for any type of fire. We suggest covering the burner a maximum of 1 inch. Type: Fire Glass Decorative Accessory Proudly made in USA Hassle-free installation Comes in 25-pound bags Suitable for any type of fire feature Reflective works with your flame to provide a bright shimmering effect Heat-resistant fire media durable fire glass that is made to withstand high temperatures Reflective Fire Glass: Size: 1/4-inch Color: Black, Copper, Gold, Cobalt Standard Fire Glass: Size: 1/2"-3/4" Color: Black, Amber, Turquoise and Blue Pebble Fire Glass: Size: 3/4-inches Color: Black, Root Beer, Turquoise and Clear Note: using media that is not fire-rated can be hazardous. Using media that is not sufficiently porous may retain moisture. This moisture can expand with head and pieces can pop and be hazardous. Fire media is not intended for units used for cooking or grilling.

Click to see Optional Ornaments

	Solid Steel Logs (OPT-SL) The Outdoor Plus 18" Solid Steel Logs Ornament is made of High-grade stainless steel for long-lasting performance. Every piece is individually handcrafted giving you a truly unique fire feature. This log set simply sits over the existing burner creating a realistic look that adds the right touch to any outdoor fire feature. Suitable for all bowls and fire pits. Size: 20x18-inches (H x D) Made in USA Type: Steel Logs Hassle-free installation long-lasting performance Sits atop a pre-existing burner Fuel Type: Natural Gas, Liquid Propane Made of 304-grade stainless steel Each piece is individually hand-crafted Beautifully enhances any fire feature
	Mild Steel Desert Sticks (OPT-DS) The Outdoor Plus 20" Steel Desert Sticks Ornament is made of High-grade stainless steel for long-lasting performance. It will create a realistic look that adds the right touch to any outdoor fire feature.  Every piece is individually handcrafted giving you a truly unique fire feature. Suitable for all bowls and fire pits. Size: 24x20-inches (H x D)  Material: Stainless Steel Type: Desert Sticks Proudly made in USA Hassle-free installation Long-lasting performance Sits atop a pre-existing burner Made of 304-grade stainless steel
	Stainless Steel Burning Bush (OPT-BB) The Burning Bush Burner is made from 304-grade stainless steel to ensure durability and longevity. Every piece is individually handcrafted giving you a truly unique fire feature. The Burner produces 65,000 BTUs and is installed using the included 1/2" male connection. It Can be used as a standalone burner or easily replaces existing burners that are already installed in a fire pit or fire bowl. Size: 16 inch Material: Stainless Steel Individually handcrafted long-lasting performance Proudly manufactured in USA Produces 65,000 BTUs flames Replaces pre-existing burner Made from 304-grade stainless steel Comes with a 1/2-Inch Male Connector durable, resistant to high temperatures and maintenance-free. For use with Fire Bowls and Pits
	Stainless Steel Lotus Flower (OPT-LF) The 18″ Lotus Flower Burner will add a touch of style and elegance to your fire bowl. Even when a fire is not lit, this beautiful ornament is a decorative standalone piece that can quickly become the focal point of your outdoor living space. Dimensions: 18″ Dia. x 9″ H Material: Stainless Steel Individually handcrafted long-lasting performance Proudly manufactured in USA Produces 65,000 BTUs flames Made from 304-grade stainless steel Comes with a 1/2-Inch Male Connector Burner is compatible with Natural Gas or Propane Durable, resistant to high temperatures and maintenance-free
	Fire Globe (OPT-FG12/OPT-FG18/OPT-FG24) The Outdoor Plus Ornamental Fire Globe is made from 304-grade stainless steel to ensure durability and longevity. Every piece is individually handcrafted giving you a truly unique fire feature. It Can be used as a standalone burner or easily replaces existing burners that are already installed in a fire pit or fire bowl. Size: 12, 18 and 24 inches Individually handcrafted long-lasting performance Material use stainless steel Proudly manufactured in USA Replaces any pre-existing burner Made from 304-grade stainless steel Comes with a 1/2-Inch Male Connector Fuel Type: Natural Gas or Liquid Propane Individually drilled holes create a much better flame

DOWNLOADS

• Product Catalog
• Product Specification
• Match Lit Installation Manual
  
• Match Lit with Flame Sense Installation Manual
• Flame Sense with Spark Installation Manual
  
• 12V Electronic Installation Manual
• 110V Electronic Installation Manual
• Concrete Bowl Repair Guide

IS SHIPPING FREE?

Yes, shipping is free all over the United States on all items over $299. 

WHEN WILL MY ORDER SHIP? I JUST PLACED AN ORDER.

The majority of our orders will be shipped via USPS & FedEx, UPS, or a third-party LTL Freight Shipping company.

WHY IS MY ORDER BEING SHIPPING IN DIFFERENT PACKAGES?

If you have an order with multiple items, each item may be shipping from a different international warehouse, depending on which one has them readily available and can get to you the fastest. If an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent you from waiting on your order. 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipping out directly from any of our many domestic and international warehouses and they will do everything they can to get you your order as fast as they can. Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive in the USA (each product varies). Other countries can take an estimated 1-6 weeks (each product varies) due to distance traveling and customs. Please note due to the extreme popularity of our offers, these are only estimates.

Destination

Estimated Shipping Times

United States 5-15 business days (UPS, USPS, FedEX)

Canada 7-25 business days (DHGATE, EMS)

Europe 7-25 business days (DHGATE, EMS)

Australia, New Zealand 7-25 business days (DHGATE, EMS)

Mexico, South America, Central America 7-25 business days (DHGATE, EMS)

Hong Kong, China 7-25 business days (DHGATE, EMS)

We do not ship to PO Boxes.We do not ship to Alaska, Hawaii, Puerto Rico, Guam, Northern Marina Islands, United States Virgin Islands, any outlining mainland USA islands.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations. 

DO YOU PROVIDE TRACKING INFORMATION? 

Yes. Once your order ships, you will receive an email containing your tracking information. Once you receive that email, you can consistently update yourself through our ‘Track your Order’ tab up above for full clarity and to prevent your package from getting lost. If you haven’t received tracking info within 5 days, please feel free to contact us and will work something out.

WILL I BE CHARGED FOR CUSTOMS AND TAXES? 

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

CAN I CHANGE OR CANCEL MY ORDER?

Yes, you can cancel without penalty within 12 hours of making your purchase!

If you change your mind and decide you do not want your order for any reason, you may cancel and receive a full refund within 12 hours of your purchase.

After 12 hours, our team may have processed your order and we may be unable to cancel it immediately. However, once you receive your item, you have 30 days to return it to us (please return the item in its original condition) and you will be refunded in full. We reserve the right to refuse delivery if the item arrives damaged or not in its original condition (evidence will be provided). Depending on the severity of the problem, we reserve the right to charge a 15% restocking fee. All communication will be handled through urbansupply.info@gmail.com. 

WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?

Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at  urbansupply.info@gmail.com

Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.

If this occurs, please contact us with the following information: - Your order number
- A photograph of the faulty product.
We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.

If an appliance is installed and incurred damage, we cannot replace or repair those damages.

MY ORDER IS MISSING PARTS. 

Any missing parts will be shipped to you at no additional cost.

If your item arrived with missing parts, please contact us immediately at urbansupply.info@gmail.com and we will send you a replacement and the remaining parts as soon as possible.

For More Information Please Visit our FAQ'S Page or Email Us at Urbansupply.info@gmail.com or use the following link. Contact Us (urbansupplyinc.com). 

Urban Supply Inc guarantees the lowest eligible online price on it's products.

If you find a lower price for any products on our store, we pice match it. In order to be eligible, you must provide proof - whether a screenshot, invoice, email, etc. of the lower offer.

Policy

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

Our 100% Price Match Guarantee has some limitations:• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc.)
• Refund requests EXCLUDE special once-a-year promotions such as Black Friday/Cyber Monday.
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.

*Certain exceptions may apply.

Urban Supply Inc strives to give its customers the lowest price allowed by its manufacturers. We want you to have the best value and the best deal which is why we always offer the best sales and discounts. Keep checking our website for new deals and subscribe to our social media accounts to get the latest that we are offering.

The Price Match Guarantee policy is also limited by the calculation of cost vs loss. If the Price Matched is incurring a loss, it is up to us to make a final decision about whether we can approve the proposed price.

Refund Policy

We totally understand what it's like to have concerns or worries with your order. If you ever have any concerns or worries, we'll gladly serve you and address any concerns you have! Simply email us at urbansupply.info@gmail.com for further assistance.

Please note that your order must be reported within 60 Days of the Delivery Date. We cannot accept any Return Requests after this period.

Refunds

The only requirements are that every item be unused and in its original packaging. You must keep the pallet if you want to return larger appliances. A product cannot be returned if it has been installed, used, or if the pallet or box are missing.

Any broken or damaged items can be returned for a refund in their original packaging and condition within 60 days of delivery. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

As a reminder, you must report your order within 60 days of the delivery date. After this time, we won't accept any return requests.

Photos Required - Photos of the damaged item or items you are returning will be requested by our customer service representatives. If no photos are available, which are needed for processing returns, returns won't be processed.

Missing parts?

Please contact us right away at Urbansupply.info@gmail.com if, for any reason, you received your order but some of the parts are missing. We will send out a replacement order for the missing parts right away.

Restocking Fee: Please be aware that there is a minimum 15% restocking fee for all returns, cancellations, or refused packages that have already been sent out. The restocking fee will be determined by the product and brand.

Only when there are issues with your order's shipping or if there was a mistake on our end in getting the item(s) to the customer will we exclude the restocking fee. Other conditions that can also be applied: Items that arrive damaged, wrong item is sent, or if item is in used condition.

The cost of return shipping is not covered by Urban Supply. Unless otherwise stated, shipping costs are not refundable and are the responsibility of the customer. The cost of the return label may be deducted from your refund if the customer requests one, though we will provide one with every order.

Orders that have already shipped are subject to restocking fees.
If you reject a delivery because it is damaged, this is not considered a return. A replacement unit will be sent to you at no cost.

How do I get started?
Please start your return by getting in touch with Urbansupply.info@gmail.com:
To begin your return, send your order and a receipt or another form of proof of purchase. In order for us to validate your return order right away, please include "RETURN - ORDER #" in the subject line of your message.

If an order is canceled after it has been shipped, the delivery is refused, or it is returned because the customer neglected to make a delivery appointment, it will be automatically sent back to the warehouse and handled as a return.

Please include a brief explanation of the return's cause in the email's body, along with any supporting documentation you deem necessary.

As there is no way for us to track the return package, kindly do not send your purchase back to the manufacturer without first getting in touch with us.

Due to upcoming promotions or lower prices from competing retailers, Order Prices are Final and Cannot Be Refunded.

The sale price is final once an order has been fulfilled.
Since all costs are fixed at the time of purchase and are set by the suppliers/brands we work with, we are unable to reimburse you for future promotions after your purchase. Likewise, if you find the same item for less elsewhere or on our website after placing your order, we are unable to refund you the difference.

You will not be charged for the shipping of any components you might be missing.

Send us an email at Urbansupply.info@gmail.com with your order number, the issue with the order, and any supporting documentation to receive support.

Depending on the severity of the damaged item, our team will determine how to proceed after receiving your inquiry and will either send a service to assist in fixing the issue or issue a replacement unit (s).

NOTE: All damage claims must be made within 24 hours of delivery. A claim will be rejected if damage is reported more than 24 hours after it occurred.

Late or Missing Refunds

If you haven’t received a refund yet, please wait 4-7 business days. If you still haven’t received a refund, contact your credit card company and ask them if the refund is pending into your bank account. There may be processing time of 4-7 business days for these refunds to appear back into your bank. 

If you still have not received your refund after completing all the tasks above, please contact us at urbansupply.info@gmail.com.

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at urbansupply.info@gmail.com and include details such as: 

• Order Number: 
• Pictures of Damages Within 1 Hour of Receiving: 
• Item To Be Exchanged: 
• Replacement Item:
  

Returns

All products must be returned in their original packaging and unused. Keep the pallet if you are returning larger appliances. A product cannot be returned if it has been installed, used, or if the box or pallet is missing.

You may return any broken or damaged items for a refund within 60 days of delivery in their original packaging and condition. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

Please keep in mind that your order must be reported within 60 days of delivery. After this time, we will not accept any Return Requests.

Photos Are Required - Our customer service representatives may request photos of the damaged item or items you are returning. Returns will not be processed if no photos are available, which are required for processing.

Restocking Fee: Please keep in mind that all returns, cancellations, or refused packages that have already been shipped are subject to a 15% restocking fee. The product and brand will determine the restocking fee.

• Once an order ships it is subject to a restocking fee.
• If you refuse a shipment due to damage, these cases will not be treated as a return. We will send a replacement unit at no cost to you.

Return shipping costs are not covered by Urban Supply. Shipping costs are non-refundable unless otherwise stated and are the responsibility of the customer. A return label can be requested by the customer, and we will include one with every order; however, the cost of the return label may be deducted from your refund. 

MY ORDER IS MISSING PARTS. 

Any missing parts will be shipped to you at no additional cost.

If your item arrived with missing parts, please contact us immediately at urbansupply.info@gmail.com and we will send you a replacement and the remaining parts as soon as possible.

WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?

Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at Urbansupply.info@gmail.com.

Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.

If this occurs, please contact us with the following information: - Your order number
- A photograph of the faulty product.
We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.

If an appliance is installed and incurred damage, we cannot replace or repair those damages.

For More Information Please Visit our FAQ'S Page or Email Us at Urbansupply.info@gmail.com or use the following link. Contact Us (urbansupplyinc.com).