{"product_id":"napoleon-tall-linear-vector-50-see","title":"Napoleon Tall Linear Vector 50\" See Through Direct Vent Natural Gas Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Tall Vector™ Linear 50 by Napoleon is a gas fireplace that features all of the beautiful and sleek, modern design that you know and love with the Vector™ Series with an even greater visual impact. Enjoy this magnificent fireplace experience from more than one room with its See Through design, while relishing in the more efficient use of fuel, and superior heat distribution. Optional heat management through DHC \u0026amp; DHM means that you don't need additional blowers or power venting thus providing you with design flexibility like never before. It is the ultimate in comfort and beauty. Customize the look of this fireplace with combinations of logs, shale rocks, glass, and vermiculite, as well as other contemporary and traditional media options. See the fire and not the fireplace with the nearly frameless design, or create a work of art with the optional trim kit. Set the mood with top lights and an LED ember bed. Control everything easily with your favorite mobile device and the eFire app or included remote control. Complete your space with this luxurious fireplace to create a focal point that demands attention.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eSee Through Direct Vent Natural Gas Fireplace\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003eTop Lights for an illuminated Effect\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eMedia and Glass Kit (Required)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eHigh Definition Log Set\u003c\/li\u003e\n\u003cli\u003eDesigner Media\u003c\/li\u003e\n\u003cli\u003eFinishing Trim\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cdiv class=\"field__item\"\u003eUp to 36,000 BTU’s\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cdiv class=\"field__item\"\u003eAn unrivaled realistic fireplace experience created with an authentic flame and true modulating electric ember bed\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cdiv class=\"field__item\"\u003eA tall linear fireplace that offers greater impact and efficiencies\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cdiv class=\"field__item\"\u003eA true realistic fire experience with your choice of oak or driftwood logs\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cdiv class=\"field__item\"\u003eFeaturing technology that creates an incredibly realistic effect to transform the space\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cdiv class=\"field__item\"\u003eOffers a frameless design for a seamless appearance with the surrounding wall\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cdiv class=\"field__item\"\u003eTop lights for an illuminated effect\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cdiv class=\"field__item\"\u003eOptimal heat management (DHC \u0026amp; DHM) means no need for additional blowers or power vent systems and provides superior design flexibility\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cdiv class=\"field__item\"\u003eOffers compatibility with the eFIRE app to control settings from your mobile device\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cdiv class=\"field__item\"\u003eAbility to control the flame you want from electric to low and high fire - reducing your overall gas consumption\u003c\/div\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"height: 98.0115px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 19.6023px;\"\u003e\n\u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV50N2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6023px;\"\u003e\n\u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e\n\u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e36,000 BTU\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6023px;\"\u003e\n\u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e\n\u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e23,000 BTU\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6023px;\"\u003e\n\u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6023px;\"\u003e\n\u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e\n\u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e\n\u003ctd style=\"width: 53.2842%;\"\u003e\n\u003cdiv class=\"field__item\"\u003e\n\u003cdiv\u003e\n\u003cdiv class=\"field field--name-field-import-id field--type-string field--label-hidden field__item\"\u003eLHAD, DHC, DHC+, DHM\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eDimensions\u003c\/h2\u003e\n\u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e49\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e53\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e66\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.067%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.0197%;\"\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_Series_Direct_Vent_Fireplace_Brochure.pdf?v=1735233559\" rel=\"noopener\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Owners_Manual_c098e8e5-3cf8-4c81-a232-a7edac5d23e6.pdf?v=1735233577\" rel=\"noopener\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Installation_Manual_87baa7e4-f663-40e0-8355-7e173f10c9b5.pdf?v=1735234530\" rel=\"noopener\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV50_Specification.pdf?v=1735233561\" rel=\"noopener\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4142_TLV50_TLV50LSpecificationLeaflet_C-0.pdf?v=1725873678\" target=\"_blank\"\u003e\u003c\/a\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/k7nDItkM9xg?si=XQNtKZQzQF6WAta3\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45362635014309,"sku":"TLV50N2","price":9459.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0454\/1916\/7909\/files\/Napoleon-Tall-Linear-Vector-50-See-Through-Direct-Vent-Natural-Gas-Fireplace.png?v=1745535382","url":"https:\/\/www.urbansupplyinc.com\/products\/napoleon-tall-linear-vector-50-see","provider":"Urban Supply Incorporated","version":"1.0","type":"link"}